Experience strategy through to dealership design and guidelines.
A year in the life of a programme to put Volvo retail back on track.
Commissioned in early 2011, Meda have be working with Volvo to deliver an experience strategy, aligning places, people and messages across the network, with the aim of creating a more effective - and carefully planned – retail sales and service environment. The project has now moved to the important delivery phase, seeing our ideas deployed through individual site planning, processes and training materials.